GUEST QUESTIONNAIRE

Dear Guest,
We would like to thank you for choosing to stay at Samian Mare Hotel. Your opinion and comments are valuable to us as we constantly strive to provide the highest possible services to our guests.

1:Poor,  2:Average,  3:Good,  4:Very Good,  5:Excellent,  N/A:Non Applicable
THE HOTEL
Rating
Facilities:
1 2 3 4 5
Cleanliness:
1 2 3 4 5
Appearance:
1 2 3 4 5
RECEPTION
Rating
Friendliness:
1 2 3 4 5
Efficiency:
1 2 3 4 5
Service:
1 2 3 4 5
ROOMS
Rating
Facilities:
1 2 3 4 5
Cleanliness:
1 2 3 4 5
Maid Service:
1 2 3 4 5
Bed Comfort:
1 2 3 4 5
Bathroom:
1 2 3 4 5
Amenities:
1 2 3 4 5
BREAKFAST
Rating
Quality of Food:
1 2 3 4 5
Food Variety:
1 2 3 4 5
Service:
1 2 3 4 5
LUNCH
Rating
Quality of Food:
1 2 3 4 5
Food Variety:
1 2 3 4 5
Service:
1 2 3 4 5
DINNER
Rating
Quality of Food:
1 2 3 4 5
Food Variety:
1 2 3 4 5
Service:
1 2 3 4 5
SPA
Rating
Service:
1 2 3 4 5
Pricing:
1 2 3 4 5
POOL BAR
Rating
Quality of Food:
1 2 3 4 5
Quality of Beverages:
1 2 3 4 5
Pricing:
1 2 3 4 5
Service:
1 2 3 4 5
VALUE FOR MONEY
Rating
Value for Money:
1 2 3 4 5
OVERALL RATING
Rating
Hotel Rating:
1 2 3 4 5
Intent to return:
yes no
OVERALL COMMENTS & SUGGESTIONS
Comments & Suggestions:
PLEASE TELL US WHERE DID YOU HEAR ABOUT US
Referral:
Friend Social Media Advertisement Travel Agent Internet Other
PARTICULAR MEMBER OF THE STAFF PROVE ESPECIALLY HELPFUL
Staff Name:
Samian Mare
SAMIAN MARE
123, Kon/nou Kanari str.
Karlovasi, 83200 Samos
TEL.: +30 22732 00210
E-MAIL: reservation@shr.gr